Help and support

Gists is run by Goadvert iAdvertise (Private) Limited. If something isn't working, you need help with your account, or you want to tell us about a problem, we're here to help.

Contact us

• Email [email protected]. Tell us your username and what happened, and add a screenshot if you can. We read every message and reply as soon as we can.
• Post: 21 Glenara Avenue South, Eastlea, Harare, Zimbabwe.

Report a post, comment, message or account

• In the app: tap ⋯ on a post or profile, or press and hold a comment or message, then tap Report.
• On the website: open the ⋯ menu next to it and choose Report.
• Our team reviews reports, and content that breaks the Community Guidelines is removed.
• Anything that puts a child at risk: see Child Safety. If someone is in danger right now, contact the police first.

Block or limit someone

• Open their profile, tap ⋯ and choose Block. They can't see your profile or message you, and you won't see their posts or comments.
• You can also mute or restrict people, hide comments with words you choose (Settings › Hidden words), and make your account private.

Your account

• Forgot your password? Tap Forgot password on the sign-in screen.
• Download a copy of your data from Settings › Your data.
• Delete your account yourself in the app or on the website: see Delete account.
• Think we got a decision about your account or a post wrong? See Appeals.

Policies

• Terms of Service, EULA and Privacy Policy.